At Wotspecial, we are committed to protecting the privacy and security of any personally identifiable information ("personal information") you provide us. Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or email address.
This privacy policy explains how we handle and protect your personal information in accordance with commonly accepted privacy principles.
We reserve the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted on our website.
Questions regarding this privacy policy should be emailed to admin@wotspecial.com or sent via postal mail to: wotspecial.com, Attention: Privacy Officer, PO Box 5341, West End, Qld 4101 Australia.
What information we collect and how we use it
Visitors:
· We may, from time to time, use "cookies" to collect information on how you visit and access our web pages. We collect information on the web pages visited by our website users to help us continue to improve our advertising services. Cookies are pieces of information that our web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences on a particular Wotspecial site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer. You can delete cookies from your computer at any time; however, this will remove all cookies and not just those associated with the Wotspecial website;
· When you visit our website, we record general information about your visit for statistical purposes. These statistics do not contain any personal information;
· Occasionally, we may offer users of our website the opportunity to participate in a survey, promotion or competition. The personal information we collect when you participate in a survey, promotion or competition may include your full name, email address, telephone number and street address. For visitors not registered on our website as either a shopper or advertiser, you may be given the opportunity at this time to register on our website.
Registered Shoppers:
· Registration on our website is optional;
· Anyone may “register as a shopper” on our website to receive notification of specials (advertised by our registered advertisers) by email (“Special Mail”);
· If you “register as a shopper”, we ask for your name (optional), email address and your postcode. The only other information we ask for is a username and password, which are used by you to log in to our website.
· If you “register as a shopper” on our website you can nominate your favourite businesses or favourite categories and suburbs. We use this information to determine the content of any “Special Mail” that we send to you.
Registered Advertisers:
· In order to advertise your specials on our website you must register as an advertiser. This is a once-only process. Once you have registered you may log in at any time to manage your advertising on our website;
· When you register as an advertiser on our website we request the full name, email address (optional) and phone number of an authorised representative of your business.
· We use your email address to send you emails to alert you that your specials are about to expire or, where you have not posted any specials on our site for over a month, to inform you of this fact;
· We also collect credit card information, including card number, card type, security number, cardholder name and expiry date to pay for advertising purchased through Wotspecial.
Who we share your information with
· We do not disclose any information about any person without that person’s approval, except for disclosure to third parties who form part of our product/service delivery chain such as companies who process non-cash payments;
· We may be required by law to disclose information you provide us with;
· We may also disclose information against someone who poses a threat to our interests (such as Advertiser/Shopper fraud) or whose activities could cause harm to others.
How you control and access your information
· We believe that visitors to our website, registered advertisers and registered shoppers should have control over the collection and use of their personal information;
· If you are a registered user of our website, you can change your email address with us or cancel your registration by:
1. Logging into our website and selecting the relevant option; or
2. Send an email to admin@wotspecial.com advising that you would like to unsubscribe or change your email address. Be sure to include details of your old and new email addresses for changes.
· If at any time you want to enquire about any of your personal information that we store, please contact us.
How we protect your information
· To ensure the confidentiality of your personal information, we use leading security technology and procedures that are regularly reviewed and updated.
· We have also obtained a digital certificate (“SSL certificate”) to protect credit card details submitted on our website.
· Our systems are configured with industry standard data encryption and firewall technology.
· All our staff will undergo in-house training on this privacy policy and our obligations under commonly accepted privacy principles, and all new staff will complete privacy training during their induction training. Staff training will be updated and completed by staff on a regular basis.
Terms of Use
By using Wotspecial’s website, you are consenting to the collection, use and storage of your personal information in accordance with this privacy policy.
Feedback
Wotspecial welcomes ideas and feedback about all aspects of our website. We store feedback that users send to us as non identifiable information. This feedback is used to administer, improve and refine our advertising services and may be shared with our Advertisers to improve their specials offering or web pages without your specific personal information being disclosed.
Complaints Concerning our Privacy Policy
All complaints under this privacy policy will be treated seriously and dealt with promptly in a confidential manner.
Complaints under this policy are those that relate to personal information or how it is collected, stored or used.
Our staff will attempt to resolve any complaint received directly with you, while forwarding information and actions about the complaint to our Privacy Officer. Complaints will be recorded and reported in the Compliance Report to the Wotspecial Board.
Complaints concerning our privacy practices or about how personal information is managed may be forwarded at any time to the Privacy Officer.
Contact Us
If you have any questions about this privacy policy, the practices of this website or your dealings with Wotspecial, you can contact us in the following ways:
Email: admin@wotspecial.com
Telephone: (07) 3255 3588
Post: Privacy Officer
wotspecial.com
PO Box 5341
West End QLD 4101
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Privacy Commissioner’s website www.privacy.gov.au.